BWRANCHOGRANDE, Greetings from Econo Lodge Airport Hotel. Travelocity.com • Hotels • United States of America • ... SureStay Plus Hotel by Best Western Willcox offers 53 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. My wife and kids almost refused to go into here when they saw the area. We look forward to serving you again! On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made with our service. Once again, thank you for staying with us. Thank you for taking the time to let us know how you enjoyed your stay with us! We would stay again. I had to stay the night at a hotel and called this one. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! The hotel is not in the best of areas, but they really are "on it" with security, good lighting, and well-maintained grounds. They guided me to the hotel shuttle so that I could get there quickly and relax. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Room was clean and attractive. It is so rewarding to hear that we were able to provide a comfortable bed, pillows and you found the location to be so convenient for your needs. If your travel dates are flexible you need to adjust your stay dates to book this hotel as the hotel requires more than one night to be booked on the date selected. Enjoy free breakfast, free WiFi, and free parking. It is so rewarding to hear that we were able to provide a comfortable, convenient experience and our great value. Please keep us in mind for your next stay in the area. The towels looked dirty and were stained. If you're on a tight budget, then this is the hotel for you. On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. colettem563, Leoville, Saskatchewan, Canada, colettem563, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. Are you seeking pure, complete and total relaxation? There was nice safe and secure parking for my car. See 582 traveller reviews, 334 candid photos, and great deals for Surestay Hotel by Best Western Phoenix Airport, ranked #87 of 186 hotels in Phoenix … That was very good. We appreciate your loyalty and look forward to your future visits! Excellent service and amenities for the price. We enjoyed our stay. They give you the towels in advance room is clean it's quiet it's not actually the greatest but it will do. Hi Jim C, we are excited to learn of your five star experience at our hotel. Cheap and cheerful. Plenty of room, good bed, room was clean. Live in true luxury when you book this king room featuring a flat screen TV, free Wifi ,microwave and refrigerator. We were looking for a place near the airport with shuttle service. We are working to address all of the issues that you mentioned and we thank you for taking the time to share your experience. show more, For meetings and events enquiries please call 0844 387 62 40, This hotel is a nice hotel but so many problems the beds are uncomfortable pillows suck and none of the outlets worked to charge our phones. We take pride on reviews like this as it is a testament of our guest's satisfaction! First off, this is an old motel that has been remodeled. We hope you're looking forward to your next stay as much as we are! Dipesh P, Guest Relations Manager at Surestay Hotel by Best Western Phoenix Airport, responded to this review amyspooky, Thank you for your kind comments and review regarding our high standards of cleanliness. We look forward to welcoming you back for a return visit. Thank you so much for your kind comments and review regarding your most recent stay with us. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. And they charge me $25 dollars cause my son got a blood nose during the night and stained the sheet.never will stay there again. For an unknown reason, they thought i am local. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future. Tina M, Guest Relations Manager at Surestay Hotel by Best Western Phoenix Airport, responded to this review aztrav_9, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We often try to maintain the highest standards of security and services, but clearly, that’s not what happened there and unfortunately, we missed the mark in your case. I would stay there again. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Lived in phoenix for many years so know the neighborhood which has completely turned around. We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. Book online or call 1-855-214-3079 Phone Number. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback. less. Close to airport. This hotel is in a terrible area. There is some items you can purchase and heat up, such as breakfast sandwiches and burritos. These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners. do your self a favor and make sure you keep the door locked if you decide to stay here. We needed one night after a late airport arrival and this worked. daphnesmith2020, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Surestay Hotel by Best Western Phoenix Airport hotel. Sheri R, On behalf of my entire team of Surestay Hotel by Best Western Phoenix Airport , we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. We look forward to hosting you again! Breakfast service was disappointing. After bathing you'd expect to get into bed clean. It is a 2 story strip motel and there was a fair amount of noise from parking lot car traffic. Stretch out and relax in this 2 queen bedroom. Had to ask for Best Western reward water and crisps that did come in handy!! We are excited to learn that we made such a great impression during your recent stay. HotelMangmt321, Hotel Support von SureStay Hotel by Best Western Phoenix Downtown, hat diese Bewertung kommentiert Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. This place used to be real rough. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! Had to stay for a few days but never got room service or cleaning! Moreover, the manager was not on site and hasn't returned our calls. Traveling from Brazil to LA, I stopped in Phoenix to pick up my parent's car. There is a gas station and a couple of fast food places within walking distance, but I would recommend ordering in. The only thing … I reserved my room directly through Best Western on 9/18/19 and received an email confirmation # 219972792 the same day. We are highly devastated to hear that you had such a bad experience with us. This hotel is a nice hotel but so many problems the beds are uncomfortable pillows suck and none of the outlets worked to charge our phones. Unfortunately, unless you like to be awoken by the smell of marijuana at all hours of the night, this is not the hotel to stay at anymore. Someone was running and stomping for three hours straight on the floor above us and front desk did nothing about it. Kind regards, General manager of Surestay Hotel by Best Western Phoenix Airport. Kind reards, General manager of Surestay Hotel by Best Western Phoenix Airport. I hope that this will not deter you from enjoying our accommodations and services in the future. 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