Enter the recipient First and Last Name as normal, then in the Address Line 1 enter the UNIT, CMR or PSC and number as well as the BOX number. We do not recommend freezing coffee. To make changes to your delivery frequency, coffee selection, quantity or shipping address, just go to MY ACCOUNT and log in using your current e-mail address and password. Brewing coffee with cold water keeps the heavy oils and acid released by heat in the grounds and preserves the rich coffee flavor. That alone should be enough to encourage you to improve your customer experience. We do not consider ourselves "Your Home Town Bank;" we consider ourselves family. This makes it difficult to say exactly how many cups a bag will brew. To repeat an order, please log-in through MY ACCOUNT page. © Community Coffee Company. A customer should adjust the amount of coffee to water based on taste preference. Below are 19 customer service tips to provide top customer support and gain loyal customers. Learn about our unique coffees and espresso drinks today. This results in a heavier-bodied coffee with rich flavor. Please enjoy within 2 weeks of opening and refrigerate after opening. Expect More Than Coffee We are passionate purveyors of coffee and everything else that goes with a rewarding coffeehouse experience. Bringing people together, inspiring change and making a difference in people's lives – it's all part of being a good neighbour. John Smith, Unit 2340 Box 132, APO AE 09350, Incorrect – SGT. Grind and brew method will also impact flavor. The common theme from the tips above is that “one-time training” is not enough. If you follow our suggested recommendation and use 2 tablespoons of coffee to 6 ounces of water, a 12-ounce bag of coffee will yield approximately 32 cups of coffee and a 16-ounce bag of coffee will yield approximately 42 cups of coffee. We currently accept Visa, MasterCard, Discover, American Express, PayPal and Apple Pay for online payment. Collaborating on projects that support social investments in coffee-, tea- and cocoa-producing communities. Starbucks Foundation. Select the "Edit" button next to the Auto-Delivery profile information. Collaborating on projects that support social investments in coffee-, tea- and cocoa-producing communities. Please do not include city or country names in any portion of the shipping address. Starbucks gets customer service, and they get it right! Summary . It is designed to increase the level of customer satisfaction – that is, the feeling that a product or service has met the customer’s needs and expectation. CALL: 800-525-5583, Visit our Business Expresss online store to shop coffees, tea and more for your business, 3332 Partridge Lane, Building A, Baton Rouge, LA 70809. If you are not yet logged in on the site, you will be prompted to do so. Community Stores. Customer service is providing a service to customers before, during and after a purchase. Our 32-ounce bottle makes a total combined 160 ounces, or twenty (20) 8-ounce servings of cold brew coffee. Go to My Account and log in using your current e-mail address and password. When coffee is frozen, natural gases convert to liquid (condensation) and freeze. If you would like to add or remove items in your cart for the Auto-Delivery regular shipment, select "Yes" or "No" under the Auto-Delivery column to activate or deactivate the product. Also, a coarser ground coffee is preferred for this method to prevent over extraction. Please call us at 1-800-884-5282 or e-mail us immediately and include your name, order number and telephone number. If you need assistance outside of these hours, please send an email or call and leave a voicemail. Bottled Iced Coffee. A free inside look at company reviews and salaries posted anonymously by employees. Correct – SGT. Social Media Community As part of this challenge we promise to be 100% responsibly sourced by 2021. CALL: … Mix one-part cold brew concentrate to four parts milk or water. This is the preparation material for an English conversation lesson about customer service. Find the Order ID that you would like to repeat. By continuing to use this website you agree to our use of cookies. The metal screen filter within the press allows for an increased number of dissolved solids and therefore a bolder flavor. You may also call us at 1-800-884-5282 to make changes to your Auto-Delivery. Should you have additional questions or comments, we would love to hear from you! There are plenty of different KPIs you can use to measure customer service and the success of your business’s customer service strategy. Select United States as the country and enter the Zip/Postal Code. Moisture accelerates staling and will negatively impact the taste profile of the coffee. Because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. Yes, an Auto-Delivery is a wonderful gift that provides recipients continuous enjoyment. 78 Community Coffee reviews. Customer Service | Starbucks Coffee Company As a founding member of World Coffee Research we support the mission to grow, protect, and enhance supplies of quality coffee while improving the livelihoods of the families who produce that coffee in communities throughout the world. Overall Satisfaction • Flexible, competitive solutions tailored for your team’s preferences. If you place an order for a product that was incorrectly priced, we will cancel your order and credit you for any charges. Once an order has been submitted successfully, you will see a confirmation screen with the order number. The Lead Customer Care Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and services and communicating effectively with … Creating Quality Coffee. Community Coffee - Found 0 Employees, 10 Phone Numbers and 10 Emails. We stand by our 100% satisfaction guarantee. Starbucks supports sustainable programs that meet these communities’ specific needs. Get a quote for your restaurant, convenience store, office or hotel today! Use the Product Search Box located on the top right corner of every page. Update the applicable account information and select the "Save Details" button at the bottom of the page. Simply add hot water to your freshly ground beans, let it steep, and press down gently on the plunger. Customer service skills are traits and practices that equip you to address customer needs and foster a positive experience. In order to maximize the benefits of online shopping, creating a shopper registration is necessary. To learn more and to turn off cookies visit our Cookie Policy. Learn more about choosing the right brewing method for you. If you would like to speak with someone directly or if you need immediate assistance, feel free to call us or email your comments, questions or concerns to: EMAIL: customercare@communitycoffee.com. Have fun, dream big and connect with friends. We also make our pure cold brew concentrate using an authentic cold brewing process. If you are a new visitor, you will be asked to create a new account. If you would like to speak with someone directly or if you need immediate assistance, feel free to call us or email your comments, questions or concerns to: EMAIL: customercare@communitycoffee.com 3332 Partridge Lane, Building A, Baton Rouge, LA 70809. 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